For any user within the enterprise that requires information
about calls they handle combined with user-programmable
access to advanced PBX telephone system features. Ideal
for users who must change their telephone feature set to
match their changing needs, especially managers and
professionals who may travel frequently, are often away
from their desk, and frequently participate in conference
calls. The Superset 4025 is also ideal for contact center/
help desk agents.
Call Handling Features
• Speaker phone
• Handsfree operation (half duplex)
• 20-character backlit display
• Context-sensitive softkeys for feature-set customization
• Off-hook call announce
• 14 programmable keys with LED indicators
• Supports Automatic Call Distribution (ACD)
agent and supervisor functionality
• Supports firmware download
• On-hook dial
• Dedicated headset jack
• SuperKey programming for easy access to PBX
telephone system features
• Speed calling
• Placing calls on hold
• Transferring calls
• Setting up conference calls
• Voice mail access – large message waiting lamp
Scalable Functionality
• Integrates with Mitel Programmable Key
Module (PKM) 12 and Mitel Programmable Key
Module (PKM) 48 for easy addition of quick access
function keys
Ergonomic/Physical Features
• Tilting base
• Wall mount
• Small footprint – 8.9” x 8”
• Available in Dark Charcoal Gray and Light Dove Gray
System Software Requirements
• Mitel SX-200: Mitel LIGHTWARE™ 17 or higher
• Mitel SX-2000: Mitel LIGHTWARE 29 or higher

